Property Administrator

Cordant People
20000.00 GBP Annual
28 Jul 2017
25 Aug 2017
Contract Type

Responsibilities as a Block Property Administrator

  • Assist the repairs and maintenance team to provide a full professional property management service
  • You will be the first point of contact for customers so tact and diplomacy required.
  • Use of a workflow system - to ensure that deadlines and targets are met
  • Call logging and monitoring - responsibility for dealing with the calls from start to completion.
  • Corresponding to emails, calls in accordance with companies SLA
  • Ensure the property operates as smoothly as possibly
  • Liaise with Leaseholders and contractors
  • Dealing with questions, complaints and maintenance issues.
  • Booking appointments and coordination of maintenance works.
  • Organising quotes and repairs.
  • Assist with managing the companies growing property portfolio.
  • Deal with and assist with Insurance claims


  • Good understanding of residential property management & current legislation
  • Excellent Interpersonal skills
  • Ability to be flexible with work load
  • Able to multitask effectively
  • Ability to work on own initiative as well as part of an expanding team
  • Good literate & numerical skills
  • Excellent communication skills,
  • Tactful and articulate
  • Professional telephone manner, and able to deliver high levels of customer service
  • Ability to prioritise workload and work under pressure
  • Able to act quickly and decisively
  • Property Sector Experience
  • Knowledge of Qube desirable but not essential
  • Some knowledge of building technology - although not essential
  • A common sense approach would be beneficial

AIRPM and further qualifications encouraged

20 Days Holiday plus 8 statutory bank holidays

Mon - Thursday 08.30 to 17.00 Fridays 09.00 - 17.00

Close down at Christmas - not part of holiday entitlement

Full Time ONLY

Salary up to GBP25K