Customer Service Adviser - London North

Expiring today

Recruiter
BCT Resourcing
Location
London, London
Salary
£18,000 - £24,000 per annum
Posted
24 Jul 2017
Expires
21 Aug 2017
Ref
1444549
Contract Type
Permanent
Hours
Full Time
Title: Customer Service Adviser
Location: North London
Salary: £18,000 - £24,000 per annum

Our client is looking to recruit a Customer Service Adviser to be based in London.

Job responsibilities:

First point of resolution for all inquiries
Providing members with advice and guidance on next steps and their on-going journey with the organisation.
Developing and maintaining excellent communications with other teams and divisions
Respond to all inquiries from all members up to the first level resolution and refer any second resolution calls to other sections across the organisation as appropriate.

Requirements:

Have excellent customer service skills.
Have excellent communication and listening skills.
Be computer literate.
Relationship building skills
Can do attitude
Good attention to detail.
Flexible to work shifts.

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