General Manager - MRO Services - (Aircraft / Aerospace)

Southend on Sea
Salary Negotiable + Bonus
11 Jul 2017
09 Aug 2017
Acapella Recruitment
Contract Type
Full Time

General Manager - MRO Services - (Aircraft / Aerospace)

Southend Airport

Our client is a market leading company supplying advanced manufacturing services to the Aerospace and Defence industries.  The role will be based in Southend and report into the Managing Director, with responsibility for the running of the Southend aircraft component repair/overhaul business.


  • Assuming day to day leadership of the company and ensuring the corporate strategy is followed and creating all appropriate structures and processes.
  • Driving sales and revenue growth, with this to include building the pipeline of orders, developing brand awareness and promoting a responsive, customer focused approach to business management. To act as the most local senior point of contact with customers, including major international firms in the aerospace sector.
  • Increasing quality and delivery performance from the operation in conjunction with efficiency cost reductions, as well as pursuing initiatives that will better utilise the installed capacity.
  • Identify all opportunities for leaning out costs, implementing consistent procedures to prevent the backlog of orders, improve performance and create an increased sense of urgency, pulling together people, systems and departments to enhance service to customers.
  • Assuming ultimate responsibility for the management of the company’s employees. To initiate workforce skills training programmes so as to ensure that staff capabilities meet future business needs and to lead any associated company restructuring that may be required.
  • Creating a culture of engagement, involvement and continuous improvement and a “right first time” approach that drives effectiveness and efficiency. Additionally, to challenge existing practices, enhance workforce communication, identify projects that reduce costs and enhance product quality standards.
  • Work closely with the MD to develop and implement strategies for the business, including long term planning, produce and meet well-reasoned and robust business forecasts.
  • Ensuring that customer’s orders and contracts are fully met in accordance with the specification and are within the Scope of Approvals.
  • Ensuring that each contract is commercially sound and has been agreed by the
  • Managing Director and that the requirements of the contract are carried out accordingly.
  • Remaining conversant and aware of industry trends and all pertinent regulations affecting the business.
  • Implementing the Quality, Environmental and Health and Safety policies within the organisation, and conducting a regular review of the organisational compliance with these policies, to secure and continuing system of improvement.


  • A good all-rounder:- strong operationally focus with enhanced leadership skills, staff management & development.
  • Technically astute and product focused, with experience in production management and lean principles.
  • ‘Hands-on’ experience of implementing change management, working with and understanding the needs of a demanding customer base.
  • Strong understanding of the principles of “good customer service; also experience of implementing robust procedures to identify customer needs, enhance quality, better understand capability and improve lead times.
  • IT literate with highly developed planning and organisational skills.
  • Outstanding communication skills, able to ask probing and difficult questions, articulate views crisply and convincingly.
  • High level of self-motivation combined with personal credibility, strong negotiation skills, professionalism and influencing skills.
  • Able to identify and take action to improve business effectiveness by fundamentally reviewing the way things are done and bringing about changes that deliver better bottom-line performance.
  • Capable of understanding the operational requirements and the cultural issues/needs of the individual business units.
  • Possess the drive and have passion to influence those around you; be results orientated and a natural problem solver.

Applications are invited from suitably experienced and qualified candidates, a very competitive salary is on offer, together with a target driven bonus, generous holiday allowance and auto enrolled pension.

Please apply with your CV and salary expectations ASAP.

*PLEASE NOTE - by applying to this position you agree for your CV to be submitted to our client, who shall contact you directly, should your application make their short-list.

More jobs like this