Sales Assistant/Administrator - Busy East London Craft Brewery

Recruiter
Recruitment Genius
Location
East London, London, England
Salary
£20000 - £21000 per annum
Posted
04 Apr 2017
Expires
02 May 2017
Ref
00067002
Contact
Recruitment Genius Ltd
Sector
Sales
Contract Type
Permanent
Hours
Full Time
East London craft brewery is looking for a sales team assistant with an excellent telephone manner and brilliant administration skills to join a busy team.

Previous experience in a busy office environment and competent with Excel are essential.

To apply please send CVs

Duties:
- Manage all inbound sales enquiries on email and phone, and ensure incoming communications are covered at all times
- Conduct all administrative sales tasks accurately and efficiently
- Ensure all written communications are clear and in the company tone
- Place all orders accurately and ensure they are scheduled within the individual delivery criteria for each customer
- Understand the contractual obligations and specific needs of our key accounts
- Keep databases up to date and accurate
- Identify new account opportunities and pass these on to the Business Development Manager
- Proactively capture content for social media channels
- Support business development team and ensure efficient and well organised working practice
- Ensure that the customer care process is followed and documented whenever customer issues are reported
- Keep customers up to date with regards to product availability, range changes and product launches
- Understand and execute product recall process and exercises
- Liaise with Warehouse and Logistics to ensure stock availability
- Ensure sales support documents (price lists, POS etc) are kept in stock and updated
- Build and maintain business and trade relationships and report back to the field team
- Undertake market research of competitors and customers
- Prepare and present data for Managers and Directors
- Participate in sales events, conduct tastings and ensure that marketing materials are used effectively
- Responsible for keeping the sales office organised and business like

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