French Speaking Customer Service Coordinator - BCS02
FRENCH SELECTION UK
French Speaking Customer Service Coordinator
Account Management, Administration, B2B, Client Relationship Management, Customer Services, Customer Support, Order Processing, Quotation, Sales Coordination, Sales Support, Tender
Salary: ca. £20,000 p.a.
Location: Hoddesdon, Hertfordshire
At commutable distance by car from Bishop's Stortford, Cheshunt, Broxbourne, Enfield, Epping, Harlow, Hatfield, Hertford, Loughton, St Albans, Stevenage, Waltham Cross, Ware, Welwyn, A10 corridor, Essex, North London
**20-minute train journey from Tottenham Hale (Victoria Line)**
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Please visit the French Selection UK website, vacancies section, search job reference: BCS02
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.
Our client is a well-established British company with international operations.
To be in charge of the day-to-day customer support and tendering activities within a busy export team and to ensure the highest standard of customer services.
- To provide an excellent level of Customer Services at all times
- To process orders, verify quotes and keep the customers up to date on any changes
- To respond to customer requests for quotation and information
- To develop new tender opportunities with customer request follow-up, outbound call campaigns and other marketing activities
- To identify opportunities for upselling and cross selling
- To work as part of a team and report to the Inside Sales Manager
- Fluent French to mother tongue (written and spoken)
- Fluent English (written and spoken)
- Previous B2B Customer Service experience
- Good attention to details
- Able to work in a fast-paced environment and as part of a team
- Proactive, confident and dynamic personality
- Excellent communication skills
- IT literate
ca. £20,000 p.a. (negotiable) + excellent benefits
French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.