French Speaking Customer Service Coordinator - BCS02

Recruiter
French Selection UK
Location
Hoddesdon, Hertfordshire
Salary
ca. £20,000 p.a.
Posted
17 Mar 2017
Expires
14 Apr 2017
Ref
BCS02
Contract Type
Permanent
Hours
Full Time

FRENCH SELECTION UK
French Speaking Customer Service Coordinator
Account Management, Administration, B2B, Client Relationship Management, Customer Services, Customer Support, Order Processing, Quotation, Sales Coordination, Sales Support, Tender
Salary: ca. £20,000 p.a.
Location: Hoddesdon, Hertfordshire
At commutable distance by car from Bishop's Stortford, Cheshunt, Broxbourne, Enfield, Epping, Harlow, Hatfield, Hertford, Loughton, St Albans, Stevenage, Waltham Cross, Ware, Welwyn, A10 corridor, Essex, North London
**20-minute train journey from Tottenham Hale (Victoria Line)**
Ref: BCS02

VIEW JOB DESCRIPTION > APPLY NOW:
Please visit the French Selection UK website, vacancies section, search job reference: BCS02
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is a well-established British company with international operations.

Main duties:
To be in charge of the day-to-day customer support and tendering activities within a busy export team and to ensure the highest standard of customer services.

The Role:
- To provide an excellent level of Customer Services at all times
- To process orders, verify quotes and keep the customers up to date on any changes
- To respond to customer requests for quotation and information
- To develop new tender opportunities with customer request follow-up, outbound call campaigns and other marketing activities
- To identify opportunities for upselling and cross selling
- To work as part of a team and report to the Inside Sales Manager

The Candidate:
- Fluent French to mother tongue (written and spoken)
- Fluent English (written and spoken)
- Previous B2B Customer Service experience
- Good attention to details
- Able to work in a fast-paced environment and as part of a team
- Proactive, confident and dynamic personality
- Excellent communication skills
- IT literate

The Salary:
ca. £20,000 p.a. (negotiable) + excellent benefits

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.