French Speaking Customer Service Coordinator - BCS02

French Selection UK
Hoddesdon, Hertfordshire
ca. £20,000 p.a.
17 Mar 2017
14 Apr 2017
Contract Type
Full Time

French Speaking Customer Service Coordinator
Account Management, Administration, B2B, Client Relationship Management, Customer Services, Customer Support, Order Processing, Quotation, Sales Coordination, Sales Support, Tender
Salary: ca. £20,000 p.a.
Location: Hoddesdon, Hertfordshire
At commutable distance by car from Bishop's Stortford, Cheshunt, Broxbourne, Enfield, Epping, Harlow, Hatfield, Hertford, Loughton, St Albans, Stevenage, Waltham Cross, Ware, Welwyn, A10 corridor, Essex, North London
**20-minute train journey from Tottenham Hale (Victoria Line)**
Ref: BCS02

Please visit the French Selection UK website, vacancies section, search job reference: BCS02
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is a well-established British company with international operations.

Main duties:
To be in charge of the day-to-day customer support and tendering activities within a busy export team and to ensure the highest standard of customer services.

The Role:
- To provide an excellent level of Customer Services at all times
- To process orders, verify quotes and keep the customers up to date on any changes
- To respond to customer requests for quotation and information
- To develop new tender opportunities with customer request follow-up, outbound call campaigns and other marketing activities
- To identify opportunities for upselling and cross selling
- To work as part of a team and report to the Inside Sales Manager

The Candidate:
- Fluent French to mother tongue (written and spoken)
- Fluent English (written and spoken)
- Previous B2B Customer Service experience
- Good attention to details
- Able to work in a fast-paced environment and as part of a team
- Proactive, confident and dynamic personality
- Excellent communication skills
- IT literate

The Salary:
ca. £20,000 p.a. (negotiable) + excellent benefits

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.

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