Claims Vendor / Manager

BCT Resourcing
City of London, London
£55,000 - £75,000 per annum
16 Mar 2017
13 Apr 2017
Contract Type
Full Time
Our team is working with a leading specialist insurer that is looking to add to their claims management team. They are looking for a Claims Supply Chain Manager who will lead supply chain services to ensure delivery of supplier managment, monitoring and performance of claims service providers.

Key Responsibilities

* Build and develop relationships with the vendor, service support and claims teams, ensuring feedback for both internal and external aspects of TPA performance
* Working closely with technical claims teams to improve service delivery and ensure delivery of all efficiency and regulatory requirements.
* Work closely with Technical Claims Managers across claims to ensure that that existing suppliers are managed in accordance with agreed contractual terms
* Support the Claims Vendor Team in developing best practices and controls to manage vendors
* Review format, content and frequency of vendor audits, performance data and KPIs
* Ensure reports and MI meets the requirements of internal stakeholders and are embedded in the agreed contract terms

Experience Required:

* 5+ year's supply chain experience, with an insurance claims focus
* Strong knowledge of the property and casualty insurance market
* Experience of managing and improving processes and procedures
* Experience of claims support services tools and implementation
* Strong interpersonal skills and stakeholder management experience
* Ability to drive performance from a team
* Ability to work independently
* Degree educated, preferred
* ACII or working towards, essential

For more information or a full job specification please apply online.